We take your personal information seriously. This Privacy Policy explains exactly what data we collect from Filipino players, how we use it, and the steps we take to keep it safe on our platform.
Last updated: June 2025 • Applies to all players in the Philippines
super ace 2 is an online gaming and sports betting platform built specifically for players in the Philippines. We operate at superace2.pro and provide casino-style entertainment, live dealer games, and sports wagering in Philippine pesos. When you create an account, place a bet, or contact our support team, you are sharing information with us. This Privacy Policy tells you exactly what we do with that information and how we protect it. By using our platform, you agree to the practices described in this document.
We collect information that is necessary to operate a licensed gaming platform and to verify the identity of our players. This includes personal details you provide during registration, such as your full name, date of birth, and a valid government-issued ID number. We also collect your contact information, including your mobile number and email address, so we can reach you about your account. When you make deposits or request withdrawals, we collect payment-related details such as your e-wallet account reference or bank details, though we never store full card numbers on our servers. We also automatically collect technical data such as your device type, operating system, IP address, and browsing behaviour on our platform in order to improve performance and detect suspicious activity.
The information we collect is used to create and manage your player account, process deposits and withdrawals in PHP, and verify your identity as required by applicable gaming regulations in the Philippines. We use your contact details to send you important account notifications, security alerts, and updates about platform changes. Technical data helps us optimise the mobile experience, troubleshoot issues, and protect the platform from fraud or abuse. We may also use aggregated, anonymised data to understand how players interact with our games and betting features, which helps us improve the overall product. We do not use your personal information to make automated decisions that would significantly affect your rights without human review.
super ace 2 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who help us operate the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are bound by strict confidentiality agreements. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or as part of a legitimate investigation. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified in advance. Outside of these circumstances, your information stays within the super ace 2 platform ecosystem.
We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, or loss. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to keep our systems up to date. While no online platform can guarantee absolute security, we take every reasonable step to safeguard your information and will notify you promptly if a breach affecting your data occurs.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable gaming and financial regulations in the Philippines. Transaction records and identity verification documents may be kept for a minimum of five years to comply with anti-money laundering requirements. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, except where retention is legally required. You may contact us at any time to ask about the specific retention period that applies to your data. Once the retention period expires, your data is securely deleted or permanently anonymised.
As a player based in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate. You may also request that we delete your data, subject to any legal obligations that require us to retain certain records. If you believe your data has been processed in a way that violates applicable law, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please contact us using the details provided in the footer of this page. We will respond to all verified requests within a reasonable timeframe and at no charge to you.
Our platform uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the site is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most popular and where players encounter difficulties, allowing us to make targeted improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable regulations. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how your information is being handled. Your continued use of the super ace 2 platform after any update constitutes your acceptance of the revised policy. If you have questions about any changes, please visit our FAQ page or contact us directly.
Here is a quick summary of the most important points from our Privacy Policy, so you can understand your rights and our responsibilities at a glance.
Your personal information is never sold or rented to third parties for marketing. We only share data with trusted service providers who help us run the platform, and only under strict confidentiality agreements.
All data sent between your device and our servers is protected by encryption. We apply strict internal access controls and conduct regular security reviews to keep your account information safe at all times.
You can request access to, correction of, or deletion of your personal data at any time. We respond to all verified requests promptly and at no cost to you, in line with applicable data protection rules in the Philippines.
We keep your data only for as long as necessary to operate your account and meet legal requirements. Once the retention period ends, your information is securely deleted or permanently anonymised.
We use cookies only for essential platform functions and internal analytics. We do not use third-party advertising cookies. You can manage your cookie settings through your browser at any time without losing access to the platform.
Whenever we make material changes to this Privacy Policy, we publish the updated version here with a clear effective date. We encourage you to check this page regularly so you always know how your data is being handled.
Your privacy is protected every step of the way. Create your free account today and enjoy sports betting, casino games, and live dealer tables — all in PHP, all on your phone.